The Group
The ‘Group’ refers to, clients. , (the
‘Site’), Western Region Health.

About this Policy
This Policy outlines how we manage your personal information. It also describes
generally the sorts of personal information held and for what purposes, and how that
information is collected, held, used and disclosed.

Collecting your personal information
If you have made enquiries, are acquiring, or have acquired a product or service from
the ‘Group’ we will collect and hold your personal information for the purposes of:
 providing you with the relevant information, product or service
 managing and administering the product or service
 administering individual accounts
 contacting the user when needed
 protecting against fraud
The information collected may include your name, postal or email address, health
information or other personal information the ‘Group’ considers necessary. We will only
collect your personal information from you. This will happen when you fill out a form on
the ‘Site’ or purchase a product or service from the ‘Group’. Financial information
collected during the purchase of products or services from the ‘Group’, such as credit
card number and expiration date is used only to charge the customer for the product or
service they are purchasing. It will never be given to any third party (other than the credit
card authorization center).
We may use your personal information to let you know about, and develop, products and
services from across the ‘Group’ that might better serve your professional, financial, e-
commerce and lifestyle needs or promotions or other opportunities in which you may be
interested. For example, we may do this after an initial marketing contact. You can
contact us at any time if you no longer wish us to receive this information (see
Contacting Us below). The ‘Group’ also provides various opt-out newsletters and emails
to its subscribers. Subscribers can unsubscribe from these newsletters or emails at their
own will.

Keeping your personal information accurate and up-to-date
We aim to make sure that the personal information we collect is accurate, complete and
up-to-date. We will take reasonable steps to make sure this is the case. This way we can
provide you with better service. If you believe your personal information is not accurate,
complete or up to date, please contact us (see Contacting Us below).

Protecting your personal information
The security of your personal information is important to us and we take reasonable
steps to protect it from misuse and loss and unauthorised access, modification or
disclosure. We take care to ensure that the personal information you give us on our
websites is protected. For example, our websites have electronic security systems in
place, including the use of firewalls and data encryption. User identifiers, passwords or
other access codes are used to control access to your personal information. We have
put security measures in place to protect the loss, misuse or alteration of all information
under our control. All orders are processed via a secure server (SSL) and credit card
details will never e-mailed.

Use of Cookies
Similar to other commercial websites, our website utilizes a standard technology called
‘cookies’ (see explanation below) and server logs to collect information about how our
site is used. Information gathered through cookies and server logs may include the date

and time of visits, the pages viewed, time spent at our site, and the websites visited just
before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique
identifier. When you visit a website, that site’s computer asks your computer for
permission to store this file in a part of your hard drive specifically designated for
cookies. Each website can send its own cookie to your browser if your browser’s
preferences allow it, but (to protect your privacy) your browser only permits a website to
access the cookies it has already sent to you, not the cookies sent to you by other sites.

How do we use cookies?
We use technologies, such as cookies, to customise content and advertising, to provide
social media features and to analyse traffic to the site. We also share information about
your use of our site with our trusted social media, advertising and analytics partners.

How to control cookies
You can control and/or delete cookies as you wish – for details, see
You can delete all cookies that are already on your computer and you can set most
browsers to prevent them from being placed. If you do this, however, you may have to
manually adjust some preferences every time you visit a site and some services and
functionalities may not work.

IP Addresses
IP addresses are used by your computer every time you are connected to the Internet.
Your IP address is a number that is used by computers on the network to identify your
computer. IP addresses are automatically collected by our web server as part of
demographic and profile data known as “traffic data” so that data (such as the Web
pages you request) can be sent to you.

Email Information
If you choose to correspond with us through email, we may retain the content of your
email messages together with your email address and our responses. We provide the
same protections for these electronic communications that we employ in the
maintenance of information received online, mail and telephone. This also applies when
you register for our website, sign up through any of our forms using your email address
or make a purchase on this site. For further information see the email policies below.

How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our
business activities, providing customer service and making available other items and
services to our customers and prospective customers.
Western Region Health by Western Region Health Pty Ltd will not obtain personally-identifying information about
you when you visit our site, unless you choose to provide such information to us, nor will

such information be sold or otherwise transferred to unaffiliated third parties without the
approval of the user at the time of collection.
We may disclose information when legally compelled to do so, in other words, when we,
in good faith, believe that the law requires it or for the protection of our legal rights.

Email Policies
We are committed to keeping your e-mail address confidential. We do not sell, rent, or
lease our subscription lists to third parties, and we will not provide your personal
information to any third party individual, government agency, or company at any time
unless strictly compelled to do so by law.
We will use your e-mail address solely to provide timely information about Western Region Health and
Dr Jade Scott. We will maintain the information you send via e-mail in accordance with
applicable federal law.

CAN-SPAM Compliance
In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly
state who the e-mail is from and provide clear information on how to contact the sender.
In addition, all e-mail messages will also contain concise information on how to remove
yourself from our mailing list so that you receive no further e-mail communication from

Our site provides users the opportunity to opt-out of receiving communications from us
and our partners by reading the unsubscribe instructions located at the bottom of any e-
mail they receive from us at anytime. Users who no longer wish to receive our newsletter
or promotional materials may opt-out of receiving these communications by clicking on
the unsubscribe link in the e-mail.

Use of External Links
You may be able to access external websites by clicking on links we have provided.
Those other websites are not subject to our privacy standards, policies and procedures.
You will need to contact or review those websites directly to ascertain their privacy
standards, policies and procedures.
Western Region Health and Dr Jade Scott cannot guarantee the accuracy of information found at any
linked site. Links to or from external sites not owned or controlled by the ‘Group or ‘Site’
do not constitute an endorsement by the ‘Group’ or any of its employees of the sponsors
of these sites or the products or information presented therein.
By accessing this web site, you are agreeing to be bound by these web site Terms and
Conditions of Use, all applicable laws and regulations, and agree that you are
responsible for compliance with any applicable local laws. If you do not agree with any of
these terms, you are prohibited from using or accessing this site. The materials
contained in this web site are protected by applicable copyright and trade mark law.

Intellectual Property Rights
All copyrights, trademarks, patents and other intellectual property rights in and on our
website and all content and software located on the site shall remain the sole property of
Dr Jade Scot and Western Region Health by Western Region Health Pty Ltd or its licensors. The use of our
trademarks, content and intellectual property is forbidden without the express written
consent from Dr Jade Scott and Western Region Health.

You must not:
 Republish material from our website without prior written consent.
 Sell or rent material from our website.
 Reproduce, duplicate, create derivative, copy or otherwise exploit material on our
website for any purpose.
 Redistribute any content from our website, including onto another website.

Acceptable Use
You agree to use our website only for lawful purposes, and in a way that does not
infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website.
Prohibited behavior includes harassing or causing distress or inconvenience to any other
user, transmitting obscene or offensive content or disrupting the normal flow of dialogue
within our website.
You must not use our website to send unsolicited commercial communications. You
must not use the content on our website for any marketing related purpose without our
express written consent.

Restricted Access
We may in the future need to restrict access to parts (or all) of our website and reserve
full rights to do so. If, at any point, we provide you with a username and password for
you to access restricted areas of our website, you must ensure that both your username
and password are kept confidential.

Use of Testimonials
In accordance to with the FTC guidelines concerning the use of endorsements and
testimonials in advertising, please be aware of the following:
Testimonials that appear on this site are actually received via text, audio or video
submission. They are individual experiences, reflecting real life experiences of those
who have used our products and/or services in some way.
They are individual results and results do vary. We do not claim that they are typical
results. The testimonials are not necessarily representative of all of those who will use
our products and/or services.
The testimonials displayed in any form on this site (text, audio, video or other) are
reproduced verbatim, except for correction of grammatical or typing errors. Some may

have been shortened. In other words, not the whole message received by the
testimonial writer is displayed when it seems too lengthy or not the whole statement
seems relevant for the general public.
Western Region Health by Western Region Health Pty Ltd is not responsible for any of the opinions or comments
posted on Western Region Health by Western Region Health Pty Ltd is not a forum for
testimonials, however provides testimonials as a means for customers to share their
experiences with one another. To protect against abuse, all testimonials appear after
they have been reviewed by management of Western Region Health by Western Region Health Pty Ltd.
Western Region Health by Western Region Health Pty Ltd does not share the opinions, views or commentary of
any testimonials on – the opinions are strictly the views of the
testimonial source. The testimonials are never intended to make claims that our products
and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease.
Any such claims, implicit or explicit, in any shape or form, have not been clinically tested
or evaluated.

How Do We Protect Your Information and Secure Information
Email is not recognized as a secure medium of communication. For this reason, we
request that you do not send private information to us by email. However, doing so is
allowed, but at your own risk. Some of the information you may enter on our website
may be transmitted securely via a secure medium known as Secure Sockets Layer, or
SSL. Credit Card information and other sensitive information is never transmitted via
Western Region Health by Western Region Health Pty Ltd may use software programs to create summary
statistics, which are used for such purposes as assessing the number of visitors to the
different sections of our site, what information is of most and least interest, determining
technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users,
Western Region Health by Western Region Health Pty Ltd uses software programs to monitor network traffic to
identify unauthorized attempts to upload or change information, or otherwise cause

Disclaimer and Limitation of Liability
Western Region Health by Western Region Health Pty Ltd makes no representations, warranties, or assurances as
to the accuracy, currency or completeness of the content contain on this website or any
sites linked to this site.
All the materials on this site are provided ‘as is’ without any express or implied warranty
of any kind, including warranties of merchantability, non infringement of intellectual
property or fitness for any particular purpose. In no event shall Western Region Health by Western Region Health
Pty Ltd or its agents or associates be liable for any damages whatsoever (including,
without limitation, damages for loss of profits, business interruption, loss of information,
injury or death) arising out of the use of or inability to use the materials, even if
Western Region Health by Western Region Health Pty Ltd has been advised of the possibility of such loss or

Policy Changes
We reserve the right to amend this privacy policy at any time with or without notice.
However, please be assured that if the privacy policy changes in the future, we will not
use the personal information you have submitted to us under this privacy policy in a
manner that is materially inconsistent with this privacy policy, without your prior consent.
We are committed to conducting our business in accordance with these principles in
order to ensure that the confidentiality of personal information is protected and

If you have any questions regarding this policy, or your dealings with our website, please
contact us here:
Gaining access to your personal information
You can gain access to your personal information. This is subject to some exceptions
allowed by law. Factors affecting a right to access include:
 access would pose a serious threat to the life or health of any individual
 access would have an unreasonable impact on the privacy of other
 a frivolous or vexatious request
 the information relates to a commercially sensitive decision making process
 access would be unlawful
 access would prejudice enforcement activities relating to criminal activities and other
breaches of law, public revenue, a security function or negotiations with you
 legal dispute resolution proceedings
 where a third party has given us health information about you in confidence
 denying access is required or authorised by or under law
We will give you reasons if we deny access.
Contact us to request access to your personal information. If you have any issues you
wish to raise with the ‘Site’, or would like to discuss any issues about our Privacy Policy.